If your register's journal printer is no longer rolling the journal tape up it may be because your take up motor or one of it's components has gone bad. Out kits includes the motor, the gear and the rubber roller.
This motor kit works in quite a few models of SAM4s cash registers like including the following:
While this is not a difficult repair it does take some time to remove and replace the motor kit. Like always you should unplug your cash register before replacing parts. If you are uncertain about replacing this part yourself please contact us to discuss options for sending us your register for repair.