The way we think about retail sales today and how we connect with customers has changed. Heartland Retail will be running your in store purchases with features like real time inventory control, Customer Management, purchasing and receiving and real time data and reports. However, today, your success means reaching your customers wherever they are, on whatever device they may be using. Customers are looking to discover, research, and discuss products and services before, during and after purchase. This means that, as a business, you must find ways to offer your product through multiple retail channels, including online, in-store, and through mobile technologies.
At its core, the Heartland Retail Point of Sale system is defined as a multi-channel – all channels – sales approach that provides customers with an integrated shopping experience. We all know that we can't rely on in-store purchases only in most cases. That is why streamlining your in person retail POS with your online presence with one another. With the Heartland Retail system your customers can be shopping online from a desktop computer, lap top, tablet, smartphone or in person in your store.
What does this mean to you? Well it means using Heartland Retail Point of Sale will empower your business to be omni-channel without sacrificing features. You can accomplish this because Heartland Retail will be communicating with your online store from Shopify, BigCommerce or Mageneto
Because Heartland Retail is cloud based it empowers you with real time sales tracking. You will know what you have in stock across all your channels like in your store and your website. That way your customers won't be buying items on your website that aren't in stock. Keep your customers happy by making sure what they want to order is in stock. No one likes to place an order only to find out later it was never available in the first place.
We go past the basics of point of sale by building a robust CRM (customer relationship management). This built in customer marketing tool allows you to communicate in a meaningful way with your existing customers. Building a relationship with your existing clients leads to additional sales and brand loyalty.
To tie the entire experience together Heartland Retail includes tools like Purchasing and Receiving. You will be able to create purchase orders on the fly. Now you will have the items your clients have been buying in stock. As a store owner you will have the tools to enable you to negotiate with your vendors because your will have the data of an items history through your store from the time you ordered it until it was sold. All this data is available to you in real time wherever you are.