For more detail on the VT product for your Digital Dining or Keystroke POS system click here

By monitoring your customers’ purchasing habits, you can target specific customers to influence their purchasing habits, which can increase your overall sales. For example, high volume customers who rarely visit the restaurant early in the week might be given an incentive to come in on Monday or Tuesday, or customers who rarely order takeout food can be targeted with a takeout promotion.

Benefits using Frequent Dining:

• Frequent Dining is the most cost effective marketing available.  Targeted toward current customers, it gives them incentives to become more frequent customers.
• Digital Dining Frequent Diner allows the restaurant to both identify and reward the approximately 20% to 30% of their customers that typically account for 70% to 80% of their business.
• The customer database stores vital customer information that lets you get to know your patrons and their preferences, and then create promotions that cater to those interests. For example, if you have many customers who enjoy football, you might create a Monday night football event and send invitations to those customers.

Frequent Dining allows you to:

• Create and maintain a customer database of up to one million records.
• Create up to 99 different frequent diner plans  that reward customers based on the dollar value of their purchases, the quantity of menu items purchased , the number of their visits, or by purchases of specific menu items.
• Reward customers with coupons generated at the POS, coupons printed in the back office, or credit redeemable for a purchase.
• Maintain frequent dining plans with automatic customer progression from plan to plan.
• Create customer status reports to inform customers of their purchases toward specific goals (for example, the number of points they have earned, the number of points they need, and so on).
• Monitor customer’s purchasing habits by type of menu items purchased, days of week visiting the restaurant, areas of restaurant frequented, times of day visited and not visited, and volume of purchases 
•  Customize frequent diner reward coupons, customer status reports, guest checks, and prep tickets.
• Track frequent diner customer complaints and issue customized coupons based on specific complaint reasons.
• Generate mailing labels from the customer database based on level of customer purchases, type of items purchased, special interests, special dates, or customer location.
• Design frequent dining plans for a single profit center/sales type or multiple  profit centers/sales types.  
• Generate customer status reports to inform customers of points earned, points needed, and so on.
• Inform servers of a customer’s special needs, preferences, interests, and so on.
• Enter customer numbers (up to 16 digits) manually or with a swipe card (including a customer’s credit card).
• Search the customer database by phone number, member number, name, company name, or credit card number on file.
• Create user-defined reports based on:
• Customer activity and sales
• Frequent diner plan and coupons
• Profit center, sales types, prep types, and prep groups
• Items or item types purchased or not purchased
• Days of week customer visited restaurant, last visit
• Customers’ special interests and occasions

This set of best practices helps merchants of all sizes and types to protect the consumer card holder data they store, process and transmit. This diligence in inherent in the PABP benchmark, and along the payment chain, means consumers are safeguarded from theft and fraud. The PABP covers a set of 13 requirements that every POS application developer should follow to maintain a high level of security within their applications. Visa USA’s PABP standards:

• Do not retain full magnetic stripe or CVV2 data

• Protect stored data

• Provide secure password features

• Log application activity

• Develop secure applications

• Protect wireless transmissions

• Test applications to address vulnerabilities

• Facilitate secure network implementation

• For Internet-based applications, store cardholder data in internal network only

• Facilitate secure remote software updates

• Facilitate secure remote access to application

• Encrypt sensitive traffic over public networks

• Encrypt internal administrative access

NBS/Digital Dining…helping our customers drive sales and make more money.

With one prepaid support account, you can use it at any of your sites.  No need for a separate account for each site.

I know of no other POS company offering roll over.  Offering this to our customers allows them to receive support at discounted rates AND avoid the large annual support contract.  Use what you need and buy waht you want.

At NBS we actually do.  The support team consists of 7 staff members.  Two of the team work on repairs in house and the other five provide training and support.  We are always available with senior Techinicians to assist our customers.  NBS, helping our customers be successful.

Most important is 7.3 is Visa/Mastercard PCI compliant when using High Speed Credit Card interface. If you process credit cards via an inter-net connection you need this upgrade with the proper release # to make sure you are up to date!